05 — Requests
Customer requests
25 · live
- 16:54General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260924-290F8 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 16:54General · order
[ORDER RECOVERY: delivery_cancelled] M260924-290F8 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 16:09General · order
[ORDER RECOVERY: delivery_failed] M260924-A749C — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 15:06General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260924-E2CB9 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 14:29General · order
[ORDER RECOVERY: kitchen_acknowledgement_overdue] M260924-E2CB9 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:41General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-A501C — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:41General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-B6860 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:41General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-23E67 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:41General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-71FB6 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:41General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-E7C6E — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:40General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-9CFF4 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:40General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-81987 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:40General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260922-729F7 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:40General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260922-86A42 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:40General · order
[ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260922-DC1F6 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 13:56General · order
[ORDER RECOVERY: delivery_cancelled] M260922-DC1F6 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 07:42General · order
[ORDER RECOVERY: payment_creation_uncertain] M260921-27EEB — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 22:00General · order
[ORDER RECOVERY: delivery_cancelled] M260921-81987 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 20:35General · order
[ORDER RECOVERY: delivery_failed] M260921-23E67 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded. TEST CLOSED: GoSend staging rejected; sandbox payment fully refunded in two refunds totalling Rp109250. No real food or courier. Automated test cleanup, not staff acknowledgement.
Resolved - 19:11General · order
[ORDER RECOVERY: recipient_unreachable] M260921-23E67 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded. TEST CLOSED: GoSend staging rejected; sandbox payment fully refunded in two refunds totalling Rp109250. No real food or courier. Automated test cleanup, not staff acknowledgement.
Resolved - 18:52General · order
[ORDER RECOVERY: kitchen_acknowledgement_overdue] DEMO-1000 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 18:52General · order
[ORDER RECOVERY: kitchen_acknowledgement_overdue] M260810-447B3 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 18:52General · order
[ORDER RECOVERY: kitchen_acknowledgement_overdue] DEMO-1002 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 18:52General · order
[ORDER RECOVERY: kitchen_acknowledgement_overdue] DEMO-1001 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open - 18:52General · order
[ORDER RECOVERY: kitchen_acknowledgement_overdue] DEMO-1003 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.
Open
25 shown · open → in progress → resolved / rejected